Protec Arisawa America, Inc.
Effective Date: June 17, 2026

1. Purpose
Protec Arisawa America, Inc. ("Protec Arisawa America," "we," "our," or "us") is committed to protecting the privacy and security of personal information collected through our Shopify-powered online store. This Data Protection Policy outlines how we collect, use, store, and protect customer information.

2. Scope
This policy applies to all personal information collected through our website, Shopify store, customer service interactions, marketing communications, and related business activities.

3. Information We Collect
We may collect the following information:
Personal Information
• Name
• Company name
• Billing address
• Shipping address
• Email address
• Phone number

Order Information
• Products purchased
• Order history
• Payment transaction details
• Shipping and delivery information

Technical Information
• IP address
• Browser type and version
• Device information
• Website usage and analytics data
• Cookies and similar tracking technologies

4. How We Use Personal Information
We use personal information for the following purposes:
• Processing and fulfilling orders
• Providing customer support
• Managing customer accounts
• Communicating order updates
• Responding to inquiries
• Improving our products and services
• Maintaining website security
• Conducting analytics and performance monitoring
• Sending marketing communications when consent has been provided
• Complying with legal and regulatory obligations

5. Payment Processing
Protec Arisawa America does not store complete payment card information on its systems. Payment transactions are processed through Shopify and authorized payment providers that maintain industry-standard security controls and PCI-DSS compliance requirements.

6. Data Sharing
We may share information with trusted third parties as necessary to operate our business, including:
• Shopify and related e-commerce service providers
• Payment processors
• Shipping and logistics providers
• Website hosting and technology providers
• Marketing service providers
• Government agencies or legal authorities when required by law
We do not sell customer personal information to third parties.

7. Data Security
Protec Arisawa America implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Security measures may include:
• Secure encrypted connections (SSL/TLS)
• Access controls and user authentication
• Security monitoring and logging
• Employee security awareness training
• Regular software updates and security maintenance

8. Data Retention
Personal information is retained only for as long as necessary to:
• Fulfill business purposes
• Meet contractual obligations
• Comply with legal, tax, accounting, and regulatory requirements
• Resolve disputes and enforce agreements
When information is no longer required, it will be securely deleted or anonymized where appropriate.

9. Customer Rights
Subject to applicable law, customers may have the right to:
• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Object to certain processing activities
• Withdraw consent for marketing communications
• Request a copy of personal information
Requests may be submitted using the contact information provided below.

10. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
• Enable website functionality
• Improve user experience
• Analyze website performance
• Support marketing and advertising activities
Users may manage cookie preferences through their browser settings. Disabling cookies may affect website functionality.

11. International Data Transfers
Information collected through our Shopify store may be processed or stored in countries outside the customer's country of residence. Appropriate safeguards are implemented where required by applicable law.

12. Policy Updates
Protec Arisawa America reserves the right to update this Data Protection Policy at any time. Changes will be posted on our website with an updated effective date.

13. Contact Information
For questions regarding this Data Protection Policy or privacy-related requests, please contact:
Protec Arisawa America, Inc.
Address:
2455 Ash Street, Vista, CA, 92081
Email: andrew.diaz@protecarisawa.com
Phone: (760) 599-4800
Website: www.protecarisawa.com

14. Shopify Services
Our online store is hosted by Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and services online. Customer information submitted through our store may also be subject to Shopify's privacy and security practices.
For additional information regarding Shopify's privacy practices, please review Shopify's Privacy Policy.